PRIVACY POLICY

TK Studio is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you interact with our website (www.Tkstudio.store).

What Information Do We Collect?

When you make a purchase from our store or interact with our website, we collect certain personal information that you provide voluntarily. This may include your name, address, email address, and any other information necessary to complete your transaction.

Additionally, as you browse our website, we automatically receive your computer’s internet protocol (IP) address. This information helps us to learn about your browser and operating system, enabling us to improve our website's user experience and security.

How Do We Use Your Information?

We use the personal information collected from you to process your orders, provide customer support, and improve our products and services. With your permission, we may also send you emails about our store, new products, promotions, and other updates.

Data Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or comply with legal requirements.

Data Security

TK Studio employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Consent

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.

Changes to This Privacy Policy

TK Studio reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at [contact@tkstudio.store].

RETURN POLICY

We want you to be completely satisfied with your handmade purchase from our store. If for any reason you are not happy with your item, we offer a two-week return policy starting from the date you receive your item.

To initiate a return, please reach out to us within the two-week timeframe and provide us with the necessary details. Once the return is approved, you will be responsible for shipping the item back to us in its original condition.

Upon receiving the returned item, we will inspect it to ensure that it meets the return criteria. If the item is in its original condition, we will process a full refund for the item's purchase price, excluding the shipping cost.

Please note that the customer is responsible for the return shipping charges unless the return is due to a defect or error on our part.

To ensure a smooth return process, we recommend shipping the item back to us using a trackable shipping method.

If you have any questions or concerns regarding our return policy, please feel free to contact us. We value your satisfaction and will do our best to assist you.

FREQUENTLY ASKED QUESTIONS

Custom and personalized orders?

Thank you so much for your interest in my products/services! While I truly appreciate your desire for custom and personalized orders, I regret to inform you that, at the moment, I do not offer these options. I apologize for any inconvenience this may cause.

However, we are continuously exploring ways to enhance our offerings and cater to my customers' needs better. Your feedback and interest in customization are invaluable to me, and i will certainly take it into consideration as I evolve my business.

In the meantime, we hope you'll find something among our existing collection that you'll love and cherish. Should you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help

Sizing details

If you have any inquiries regarding our product sizing details, kindly direct your attention to the product overview section available on each product listing page. It contains comprehensive information that will help you make an informed decision about the perfect fit for you.

Care instructions

Clean Hands: Before handling your jewelry, ensure your hands are clean and free from oils, lotions, or any chemicals that could affect its appearance.
Avoid Perfume: Apply perfume and other beauty products before wearing your jewelry to prevent any potential damage or discoloration.
Safe Storage: When not in use, store your jewelry in a soft pouch or a separate compartment to avoid scratches and tangling.
Pretty & Polished: To maintain its shine, gently polish your jewelry with a soft cloth regularly.
Keep Dry: Avoid wearing jewelry while swimming, showering, or participating in any water-related activities to protect it from corrosion.
Avoid metal-to-metal contact: Some may react and cause damage to each other.

Gift wrapping and packaging

We take special care in gift wrapping and packaging your orders to make each moment feel extraordinary. If you have any questions about our gift-wrapping process or want to see how we prepare your packages with love, we've got you covered! Head over to our shop page, where you'll find a delightful pack-out video showcasing our meticulous attention to detail.

We hope this video brings a smile to your face and assures you that your gift will be beautifully presented. As always, if you need further assistance or have any other inquiries, don't hesitate to reach out to us. We're here to make your gifting experience truly magical!